Privacy Policy

1. Introduction

• We respect your privacy and are committed to protecting the personal information you share with us. This policy explains how we collect, use, and safeguard your data when you visit or make a purchase from us.

2. Information We Collect

• Personal Information: name, address, phone number, email, company name, etc.
• Order Information: details of your purchase (items ordered, quantity, customization details).
• Payment Information: payment method, card/payment details (securely processed via third‑party payment processors).
• Usage Data: how you use our website (pages visited, time spent, IP address, device type).
• Marketing & Preferences: optional subscription details, preferences for communications.

3. How We Use Your Information

• To process your orders and deliver products.
• To customize uniforms based on your specifications.
• To send order confirmations, shipping updates, and customer service responses.
• To improve our website, offerings, and marketing.
• To send promotional materials or special offers, if you opt in.

4. Sharing Your Information

• With service providers: shipping carriers, payment processors, production vendors (only as needed).
• As required by law: if compelled by legal or regulatory authorities.
• Never sold to third‑parties for unrelated marketing purposes without your consent.

5. Data Security

• We use industry standard security measures (SSL encryption, secure servers) to protect your data in transit and storage.
• Only authorized personnel have access to your personal information, and they are obligated to keep it confidential.

6. Data Retention

• We keep your information for as long as needed to fulfill orders, comply with legal obligations, and for a reasonable time afterward.
• You may request deletion or correction of your personal data at any time.

7. Cookies & Tracking Technologies

• We use cookies and similar tracking technologies to improve performance, analyze traffic, enable features (e.g. remembering your cart), and for marketing.
• You can disable non‑essential cookies via browser settings; essential cookies are necessary for core site functions.

8. Your Rights

• Access: request a copy of your personal information.
• Correction: fix any inaccuracies.
• Deletion: request that we delete your personal data (subject to legal or contractual requirements).
• Opt‑out: stop receiving marketing communications.

9. Children’s Privacy

• Our services are not intended for children under the age of 13 (or applicable local age). We do not knowingly collect personal info from minors.

10. Changes to This Policy

• We may update this policy from time to time. We will notify changes via the website or by email, and indicate effective date.

11. Contact Us

• If you have questions or concerns about this policy, or wish to exercise your rights, contact us at:
  • Email: infoprintsfactory@gmail.com